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Help AG

e&'s cybersecurity arm, running SOCs in Dubai and Riyadh and delivering managed security services across the Gulf.

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62/100Incremental Innovator

Overview

Help AG is the cybersecurity subsidiary of e&, established in the Middle East in 2004 with headquarters in Dubai. It provides managed security services, consulting, DFIR and threat hunting from SOCs in Dubai and Riyadh.

Its Dubai SOC received DESC CyberForce certification, and it is a Microsoft managed security services partner in the GCC.

Innovation Matrix Assessment

Innovation Velocity 6/10

Launched cloud SOC with Securonix and a Riyadh SOC; evolutionary service build-out.

Operational Value 7/10

Runs SOCs in Dubai and Riyadh with about 200 analysts and engineers providing managed security services.

Market Momentum 7/10

Part of e& since 2019; Microsoft MSSP partner in the GCC and public-sector customers such as Dubai Air Navigation.

Category Disruption 4/10

Established managed security model.

Real-World Efficacy 6/10

Dubai SOC holds DESC CyberForce certification for managed security services.

Enduring Relevance 7/10

Sovereign SOC requirements in the Gulf support long-term relevance.

Why CISOs Should Care

Government-aligned, in-region SOC capacity with sovereign-certified operations for Gulf organisations.

What Makes It Different

Combines telecom-group backing with certified local SOCs and cloud SOC built on Securonix.

The Matrix Verdict

62/100 — INCREMENTAL INNOVATOR

Help AG is an Incremental Innovator: strong regional position and certification, with a conventional MSSP model.

Editorial Note: Claims vs. Verified Findings

Staff figure (200) is from a company press release; founding year reflects Middle East entity per reports.

Sources