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NovaRed

Santiago-based cybersecurity services firm running a 24/7 multi-country SOC, consulting and training practice across Chile, Argentina, Brazil and Spain.

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48/100Emerging / Unranked

Overview

NovaRed is a Chilean cybersecurity services company founded in Santiago in the mid-1990s that has grown into one of the longer-established security providers in Latin America. It operates offices in Chile, Argentina, Brazil and Spain and sells managed security services, security consulting and technical training to enterprise and public-sector clients in the region.

Its core offering is a 24/7 managed service delivered from what the company calls a “MultiSOC”, an interconnected set of security operations centres offering SOC-as-a-Service and hybrid models that plug into a customer’s existing tooling. Services include security monitoring, threat intelligence, threat hunting, incident response, security orchestration and NOC-style device monitoring, alongside managed operation of endpoint, network, cloud, SIEM, OT and application security technologies from vendors such as Fortinet, Palo Alto Networks, Microsoft and Cisco. In 2021 it announced a collaboration with IBM to run QRadar in its SOC, and completed the acquisition of its Brazilian joint-venture partner Etek, rebranding that business as NovaRed.

The company also runs consulting (risk assessments, GRC, framework implementation) and NovaRed Academy, an ethical-hacking training operation run under agreements with EC-Council. Its differentiator is regional depth and Spanish/Portuguese-language coverage rather than proprietary technology; it holds ISO 9001, ISO 27001 and ISO 22301 certifications.

Innovation Matrix Assessment

Innovation Velocity 4/10

Service catalogue evolves by adopting partner platforms (e.g. IBM QRadar in 2021) rather than releasing proprietary security advances; little public evidence of new in-house capabilities.

Operational Value 6/10

Gives Latin American organisations a local-language 24/7 SOC, incident response and managed device operations, filling a real skills gap in the region.

Market Momentum 5/10

Long-standing regional presence in four countries and the 2021 Etek acquisition in Brazil, but no disclosed funding, revenue or named marquee customers in public sources.

Category Disruption 3/10

A conventional MSSP model built on third-party vendor stacks with a 24/7 SOC; not category-changing.

Real-World Efficacy 5/10

ISO 27001/22301 certifications and decades of operation support baseline competence, but no independent tests or named incident outcomes were found; the 600+ organisations figure is a self-claim.

Enduring Relevance 6/10

Chile's 2024 Framework Cybersecurity Law and rising regional attack volumes should sustain demand for local managed detection and response providers.

Why CISOs Should Care

For CISOs operating in Chile, Argentina or Brazil, NovaRed offers an established local provider that can run 24/7 monitoring and response in Spanish and Portuguese across a multi-vendor estate.

What Makes It Different

Its value is regional footprint, longevity and breadth of vendor partnerships plus an attached training academy, rather than proprietary detection technology.

The Matrix Verdict

48/100 — EMERGING / UNRANKED

Scores 29/60 (48/100), placing NovaRed in the Emerging/Unranked tier. It is a credible, long-running regional MSSP, but it runs a standard partner-built stack and lacks independent efficacy evidence or disclosed growth metrics that would lift it higher.

Editorial Note: Claims vs. Verified Findings

Claims such as managing security for 600+ organisations come from company and staff profiles; independently verifiable facts are limited to its certifications, the 2021 IBM collaboration and the 2021 Etek acquisition reported by trade press.

Sources